ENRICHMENT COMMITTEE Enrichment Program: The Enrichment Committee will; keep the enrichment paperwork up to date, post instructions on how to properly make enrichment, add new literature to the Enrichment Committee’s library, maintain and organize the enrichment areas and supplies, ensure older supplies are used first, solicit donations of items for the enrichment program, encourage the participation in the enrichment program by all levels and departments, photograph enrichment sessions to share with volunteers who are unable to participate, evaluate new enrichment ideas, make a time line to ensure ideas and projects are completed, compose and maintain a current list of approved enrichment items, and maintain the enrichment portion of the BigCatRescue.me site. Enrichment Approval: New Enrichment Forms will be submitted to an Enrichment Committee member, who will then submit the forms to the vet and the President for approval. All approved New Enrichment Forms should also be copied to the Committee and the new enrichment added to the Enrichment Class if necessary. This information has been added to the Enrichment Basic class and will be emailed to the Enrichment Committee once it is formed.
Meetings: The Enrichment Committee will host weekly enrichment making nights and encourage participation from all levels and departments. A senior volunteer must be present and in charge during these meetings.
OPERANT CONDITIONING COMMITTEEOperant Training Program: The Volunteer Committee has established an Operant Conditioning Committee that will be in charge of; teaching the class, signing off on observations, evaluating the cat’s level within the program, maintaining operant portion of BigCatRescue.me site, maintain all records, and assigning appropriate cats to volunteers that are participating in the program. Operant Cat Assignments: The Operant Conditioning Committee assigns cats to be worked with to each member of the Operant Program. Requests, questions, or suggestions should be submitted in writing to the Operant Conditioning Committee.
Participation Minimums: Some volunteers are only able to participate in the operant program once a week. A pool of “easy” cats should be assigned to this group of volunteers.
Times for Operant Sessions: Trainers are available at 7:30 AM to sign off on observations. Trainers may be available at other times in certain situations. Volunteers may do their operant sessions any time of the day with the approval of the Coordinator. The best times are during the earlier morning hours when it is cooler. Operant sessions should not be conducted to near feeding time as the animals will be more aggressive directly before feeding and may not eat all of their diet.
VOLUNTEER COMMITTEEVolunteer Committee: The Volunteer Committee is comprised of Coordinators (including Operations Managers) and Representatives for specific departments of the volunteer program and oversees the daily operations of the Volunteer Program and its members. The primary goal of the Volunteer Committee is to develop and maintain a successful volunteer force to carry out the mission of Big Cat Rescue.
Volunteer Committee duties may include; Interviewing new volunteers, scheduling new volunteers for their first day, maintaining files on each current volunteer, teaching classes and training volunteers and interns, writing standard operation procedures & volunteer program and class revisions, corresponding via email to discuss issues concerning the volunteers, disciplinary actions, promotions and rewards within the volunteer program, frequently checking and responding to emails to firstname.lastname@example.org , hosting Volunteer Appreciation Parties, keeping in touch with volunteers, recognizing birthdays, following up if a leave of absence is taken, and fostering relationships between volunteers, attending off-site classes or seminars to further improve operations, and other responsibilities as assigned by the CEO or President.
Volunteers are encouraged to offer suggestions, ideas, questions, and even grievances to the Volunteer Committee. These must be submitted in writing and may be either placed in the Volunteer Committee folder or emailed to email@example.com There is also an anonymous suggestion box located in the Gift Shop that is checked only by the CEO only. A list of the Volunteer Committee Members can be found on the Important Info page of the BigCatRescue.me site.
Mission Statement: The mission of the Volunteer Committee at Big Cat Rescue is to empower our volunteers to provide a safe haven of quality care to our rescued cats according to the highest standards established by the sanctuary, and to empower them to motivate others to speak and act in accordance with their highest motivations towards exotic cats and all of the wild animals with whom we share this world.
Vision Statement: Big Cat Rescue maintains a healthy pool of volunteers who are safe around the cats, sufficiently knowledgeable about their care, knowledgeable about a broad range of issues regarding wild animals both in captivity and in the wild, enthusiastic about our mission, confident in achieving the mission and communicating it to others, and confident in helping each other and our supporters achieve our mission.
Ends Statement: Big Cat Rescue’s volunteers provide care for our rescued cats peacefully, efficiently, and joyfully, and are discovering fulfillment in their experience as they develop their unique contributions towards our organization’s measurable proof that we are achieving our mission.
The Volunteer Committee’s Approach: We achieve our mission through a commitment to communicating skillfully and positively, excellent training courses, positive encouragement, and constructive feedback. We are committed to the notion that each and every volunteer should know his/her exact status in our program, the reasons for that status, and the specific steps that need to be taken for him or her to move forward and grow with the program. We appreciate every hour that our supporters give to our cause and therefore support and welcome a wide variety of volunteer contributions.
No Representative on Volunteer Committee: If there is not a Red Level Volunteer, Keeper Volunteer or Partner Volunteer Representative on the Volunteer Committee, the Committee may request feedback from the volunteers within the unrepresented level or department on pertinent issues.
Volunteer Committee Representative Terms: Terms are one year. At the end of a term the Representative can apply for a second term. After completion of two terms theRepresentative must then wait one year before applying for another term.
Volunteer Committee Representative Nominations: Nominations must be submitted to the Volunteer Committee. Nominations will only be accepted for available seats on the Volunteer Committee. If there are no available seats, the application will be filed and referred to when the seat becomes available.
Volunteer Committee Representative Recruitment: If there is availability on the Volunteer Committee, the remaining Volunteer Committee members may recruit from within the volunteer pool for an appropriate member to fill the available seat.
Volunteer Committee Assistants: The Volunteer Committee may recruit volunteers to serve as assistants to the Committee in performing assigned tasks. After serving as an assistant for a duration decided upon by the Volunteer Committee, the assistant may be recruited to serve as a voting member of the Volunteer Committee.
Volunteer Committee Resignation: If a Volunteer Committee Representative wishes to resign before their term has ended, they must help recruit a replacement volunteer that is the appropriate department and level for the newly available seat.
Decisions: All discussions and decisions by and of the Volunteer Committee will be based on the Code of Honor. Decisions will be made by the Volunteer Committee by consensus via email or workplace. Volunteer Committee members will be given a reasonable amount of time to respond to emails, however, in some cases a decision may be made without a full consensus in order to handle matters in a timely manner.
Committee@bigcatrescue.org: All members of the Volunteer Committee will receive emails that are sent to the Committee@bigcatrescue.org email address. Any member may act as a quick responder to emails sent to this address to confirm with a volunteer that their email was received, but not to immediately address the subject of the email. If a member of the Volunteer Committee acts as a quick responder the email must be sent from the email address Committee@BigCatRescue.org and must be signed The Volunteer Committee. The name of the quick responder should not be used.
Volunteer Committee Member Conduct: No single Member of the Volunteer Committee shall act as a representative for the Committee to any volunteer, intern, or staff member unless instructed to do so by the Committee. If approached by a volunteer, intern, or staff member regarding any issue that should be submitted to the Volunteer Committee the member shall recommend to the individual that he or she submit their question in writing and submit via email to Committee@BigCatRescue.org. The Member should not bring the issue to the Volunteer Committee themselves as it is the responsibility of the individual with the issue to submit it, as per the Code of Conduct. The Volunteer Committee is to act as a whole, with one voice.
Partner Volunteer Committee Member Role: Volunteer Committee Approval of Animal Care Policies – The Partner’s Role: Policies are created by a 2-step process: 1) determining the content of the policy, and 2) presenting the content clearly and concisely so that it may be understood by those who must execute it. Partners that serve on the Volunteer Committee do not advise on the content of policies or standard operating procedures that govern animal care. The Partners’ role in approving policies or standard operating procedures regarding animal care is to assist in ensuring that drafted policies and procedures are clear, concise, grammatically correct, and easily understood. Animal care policies and standard operating procedures that have been approved by the Volunteer Committee may not be executed without the approval of the CEO, President, and a licensed veterinarian. The Keeper members on the Volunteer Committee will consult with the appropriate level keeper volunteers to gain feedback regarding any changes or updates to animal care classes and policies.
Volunteer Committee Role in Intern Program: The Volunteer Committee tracks and implements intern training, and processes applications for promotion to future levels. The Staff answers inquiries regarding the program, accepts and reviews applications, contacts references, schedules interviewees and start dates for new interns, hosts interviewees, assigns housing, and writes letters of recommendation.