VOLUNTEER POLICIES AND ARRIVAL PROCEDURES Volunteers are required to schedule their volunteer days on the calendars located in the Big Cat Rescuer Information Center. Volunteers are given access to this system after the fourth volunteer day. Access to the site can be done remotely, alternatively scheduling can be done using one of the time tracking station. If you are unable to volunteer on a day that you are scheduled for, you must remove yourself from the schedule. If it is less than 24 hours prior to when you are scheduled to volunteer you will be unable to remove yourself from the calendar and must call the scheduled Coordinator listed on the calendar (phone numbers can be found on the Important Info page of the BigCatRescue.me site) to inform them so that they are not left short staffed. The Main Entrance Gate is opened every day at 7:00 AM for advanced volunteers and 8:30 AM for new volunteers. If you arrive between these times, please pull to the side of the road and wait for the coordinator to open the gate. DRESS CODE |
VOLUNTEER SIGN IN PROCEDURES
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GATE POLICIES There are four main gates that every volunteer should be aware of; Main Entrance Gate, White Gate, Keeper Gate, and Tour Entrance Gate. The Main Entrance Gate is the drive through black gate that allows access to the parking lot from Easy Street. The White Gate is the drive through gate in the back corner of the parking lot near food prep that allows access to the animals and keeper parking. The Keeper Gate is a pedestrian gate to the right of the White Gate that allows access to the same area. The Tour Entrance Gate is the wooden gate in the Tour Waiting Area behind the gift shop. This gate allows access to the tour path. No volunteer should operate any gate without having completed this class. No gates should ever be forced open. No gate should ever be left open unattended with the exception of the Main Entrance Gate during business hours.
MAIN ENTRANCE GATE |
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WHITE GATE |
KEEPER GATE
TOUR ENTRANCE GATE
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GATE CODES, OPENERS, AND KEYS |
PROPERTY ACCESS POLICIES |
GUEST SIGN-IN POLICIES |
TOUR BACK-UP POLICIES BACKING UP A TOUR |
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MANAGING HOSTILE GUESTS |
Vox System |
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CHILD & YOUTHS INTERACTION POLICIES
It is the policy of Big Cat Rescue to provide a safe and caring environment for the children that visit the sanctuary. The following guidelines have been established for all staff, interns and volunteers working with children and youths.
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GOLF CART & BCR VEHICLE OPERATION POLICIES
Many tours require the use of a golf cart for guests that cannot physically walk the tour path. Riding on the golf cart requires a fee which is to be paid prior to the start of the tour. Guests are not permitted to drive the golf carts; only certified volunteers may drive the golf carts or BCR vehicles. Keeper golf carts are also available for projects. A lesson on the use of the golf carts will occur at the conclusion of this class. Once you have completed this class please advise your Coordinator that you are ready for you lesson in golf cart usage. Volunteers who drive the carts or BCR vehicles must have a valid drivers license. The driver is responsible for any damages to the property or vehicles as a result of negligence on the part of the driver and may be requested to pay for any repairs needed to the property and/or vehicle.
Golf Cart & BCR Vehicle Policies and Guidelines
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MISC POLICIES
QUALIFIED TEACHERS FOR THIS CLASS ARE:
No teacher is required for this class. Upon completion of this class the volunteer must make arrangements with the coordinator for their golf cart driving lesson.
QUIZ AT LINK |